Legal Information and
Compliance Resources

Access our terms, policies, certifications, and ESG commitments to understand
how Admin By Request operates securely and responsibly.

Applicant Privacy Notice

The protection of your personal data is a matter of utmost importance to us. Accordingly, we process your personal data (also referred to as “data”) strictly in accordance with applicable legal requirements. This policy is intended to inform you about how your data is processed within our organization and to outline the data protection rights to which you are entitled under the General Data Protection Regulation (EU) 2016/679 (GDPR). Read full document.

Business Partner Code of Conduct

At Admin By Request, we are committed to conducting business with integrity, transparency, and respect for human rights, social responsibility, and the environment. Our Code of Conduct therefore sets out, more specifically, the areas we focus on in our daily operations, as well as the practices that are not tolerated in the workplace. It reflects our values and shows how we act in certain situations. We expect our suppliers, our suppliers’ suppliers and partners to adopt the same approach. This is not only important to us as a company – ensuring we collaborate only with parties we can endorse – but also necessary because, given our global market position and customer base, we are contractually and legally obligated to ensure that our suppliers and partners comply with the principles set out in our Code of Conduct. Read full document.

Code of Conduct

At Admin By Request, we are committed to conducting business with integrity, transparency, and respect for human rights, social responsibility, and the environment. Our Code of Conduct therefore sets out, more specifically, the areas we focus on in our daily operations, as well as the practices that are not tolerated in the workplace. It reflects our values and shows how we act in certain situations. Read full document.

Cookie Policy

At Admin By Request, we use cookies and similar technologies such as pixels, scripts and tags (referred to collectively as “cookies”) on our website and within our services to provide you with the best possible experience. Cookies help us simplify and customize our services, improve functionality and tailor our communication and marketing. Read full document.

Coordinated Vulnerability Disclosure Policy

At Admin By Request, we recognize the critical importance of safeguarding the security and integrity of our products and services. This policy seeks to promote responsible reporting of potential vulnerabilities, ensure proper patching and minimizing the risk of security incidents for our users. Read full document.

Data Processing Agreement

Our Data Processing Agreement (DPA) governs the processing of personal data on behalf of our customers. It aligns with the requirements of the GDPR and is built on the European Commission’s Standard Contractual Clauses (SCCs). The DPA also provides an up-to-date list of our authorized sub-processors. Please review our DPA, available here.

ESG Report

We are committed to responsible and sustainable business practices across our operations. Please review our ESG Report for more information, available here.

Financial Heath Statement

We maintain strong financial stability to support the security, reliability and continuity of our services. Please review our latest Financial Health Rating for more information. Visit Trust Center to Request Access.

Insurance

We maintain insurance coverage relevant to our operations. Please review our Certificate of Insurance for information on policy coverage and terms. Visit Trust Center to Request Access.

Privacy Statement

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Data Processing Agreement, accessible from www.adminbyrequest.com. Read full document.

Support Services

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Terms and Conditions

Our Terms and Conditions govern the use of our services and define the rights and obligations of both our organization and our customers. Please review our Terms and Conditions, available here.

U.S. State Privacy Rights Notice

Established in the European Union, Admin By Request is generally not directly subject to U.S. privacy laws. However, our privacy practices, contractual commitments and technical and organizational safeguards align with comparable principles and requirements found in various U.S. state privacy laws. Where applicable, this statement outlines how we support our U.S. customers in meeting their legal obligations under their respective privacy laws and how we respect the privacy rights of U.S. residents. Read full document.

EU Data Act

Admin By Request supports customer rights and obligations under the EU Data Act by providing continuous, practical control over customer data throughout its lifecycle. Built-in service capabilities allow customers to securely access, export, manage, and delete their data at any time, ensuring transparency and predictability. Read full document.